Official campaign summaries
Campaign 23V177000 · reported Mar 17, 2023
Mercedes-Benz USA, LLC · Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Consequence — NHTSA text, quoted verbatim
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Campaign 22V680000 · reported Sep 12, 2022
Mercedes-Benz USA, LLC · Component: STRUCTURE:BODY · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Consequence — NHTSA text, quoted verbatim
Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy — NHTSA text, quoted verbatim
Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
Campaign 22V365000 · reported May 20, 2022
Mercedes-Benz USA, LLC · Component: ELECTRICAL SYSTEM:SOFTWARE · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence — NHTSA text, quoted verbatim
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy — NHTSA text, quoted verbatim
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Campaign 22V232000 · reported Apr 8, 2022
Mercedes-Benz USA, LLC · Component: BACK OVER PREVENTION:DISPLAY FUNCTION · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence — NHTSA text, quoted verbatim
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Campaign 22V098000 · reported Feb 18, 2022
Mercedes-Benz USA, LLC · Component: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles. The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.
Consequence — NHTSA text, quoted verbatim
Driving with inoperable power steering assist, headlights, or wipers can increase the risk of a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will replace the prefuse box, free of charge. Owner notification letters were mailed April 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 21V818000 · reported Oct 18, 2021
Mercedes-Benz USA, LLC · Component: SEATS · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Consequence — NHTSA text, quoted verbatim
Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy — NHTSA text, quoted verbatim
Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
Campaign 21V509000 · reported Jul 2, 2021
Mercedes-Benz USA, LLC · Component: EXTERIOR LIGHTING:HEADLIGHTS · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence — NHTSA text, quoted verbatim
Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Campaign 21V354000 · reported May 14, 2021
Mercedes-Benz USA, LLC · Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence — NHTSA text, quoted verbatim
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy — NHTSA text, quoted verbatim
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Showing NHTSA's text for the 8 most recent of 18 campaigns. All 18 are in the table above; read any of them in full at NHTSA.
Frequently asked questions
How many safety recalls does the 2020 Mercedes-Benz GLE 350 have?
NHTSA's recall data lists 18 recall campaigns for the 2020 Mercedes-Benz GLE 350. The most recent was reported on Mar 17, 2023 (campaign 23V177000); the earliest listed was reported on Jul 19, 2019 (campaign 19V540000). The full list with NHTSA's own summaries is on this page.
What was the most recent recall for the 2020 Mercedes-Benz GLE 350?
Campaign 23V177000, reported to NHTSA on Mar 17, 2023 by Mercedes-Benz USA, LLC, component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. NHTSA's summary, consequence and remedy text for it is quoted unchanged on this page.
Does this list tell me whether my 2020 Mercedes-Benz GLE 350 has an open recall?
No. This page lists recall campaigns by make, model and model year only. Whether a specific vehicle is affected, and whether its repair has been done, depends on its VIN. Enter your 17-character VIN in the official lookup at nhtsa.gov/recalls.
Which parts of the 2020 Mercedes-Benz GLE 350 are named in its recalls?
The component areas in NHTSA's data are: Electrical System (5 campaigns); Structure (4 campaigns); Back Over Prevention (2 campaigns); Equipment (2 campaigns); Visibility (1 campaign); Seats (1 campaign); Exterior Lighting (1 campaign); Electronic Stability Control (Esc) (1 campaign); Forward Collision Avoidance (1 campaign).
Where does the information on this page come from?
From the public NHTSA recalls API (api.nhtsa.gov), which publishes the manufacturers' recall reports. Summary, consequence and remedy texts are shown exactly as NHTSA provides them; counts and groupings are calculated by this page and explained under Extended data.