Official campaign summaries
Campaign 24V930000 · reported Dec 13, 2024
Daimler Vans USA, LLC · Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence — NHTSA text, quoted verbatim
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Campaign 23V876000 · reported Dec 21, 2023
Daimler Vans USA, LLC · Component: STRUCTURE:CRITICAL FASTENERS · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Consequence — NHTSA text, quoted verbatim
A detached partition wall can increase the risk of injury.
Remedy — NHTSA text, quoted verbatim
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Campaign 23V875000 · reported Dec 21, 2023
Daimler Vans USA, LLC · Component: STRUCTURE:CRITICAL FASTENERS · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Consequence — NHTSA text, quoted verbatim
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Campaign 23V204000 · reported Mar 24, 2023
Daimler Vans USA, LLC · Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Consequence — NHTSA text, quoted verbatim
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Campaign 22V796000 · reported Oct 21, 2022
Daimler Vans USA, LLC · Component: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Consequence — NHTSA text, quoted verbatim
Vehicle rollaway increases the risk of a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Campaign 22V360000 · reported May 20, 2022
Daimler Vans USA, LLC · Component: ELECTRICAL SYSTEM:SOFTWARE · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence — NHTSA text, quoted verbatim
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy — NHTSA text, quoted verbatim
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Campaign 22V281000 · reported Apr 27, 2022
Daimler Vans USA, LLC · Component: BACK OVER PREVENTION:DISPLAY FUNCTION · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence — NHTSA text, quoted verbatim
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Campaign 21V972000 · reported Dec 15, 2021
Daimler Vans USA, LLC · Component: ELECTRICAL SYSTEM:SOFTWARE · Open this campaign at NHTSA
Summary — NHTSA text, quoted verbatim
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Consequence — NHTSA text, quoted verbatim
Unintentional vehicle movement can increase the risk of a crash.
Remedy — NHTSA text, quoted verbatim
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Showing NHTSA's text for the 8 most recent of 42 campaigns. All 42 are in the table above; read any of them in full at NHTSA.
Frequently asked questions
How many safety recalls does the 2019 Mercedes-Benz Sprinter 2500 have?
NHTSA's recall data lists 42 recall campaigns for the 2019 Mercedes-Benz Sprinter 2500. The most recent was reported on Dec 13, 2024 (campaign 24V930000); the earliest listed was reported on Mar 20, 2019 (campaign 19V222000). The full list with NHTSA's own summaries is on this page.
What was the most recent recall for the 2019 Mercedes-Benz Sprinter 2500?
Campaign 24V930000, reported to NHTSA on Dec 13, 2024 by Daimler Vans USA, LLC, component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. NHTSA's summary, consequence and remedy text for it is quoted unchanged on this page.
Does this list tell me whether my 2019 Mercedes-Benz Sprinter 2500 has an open recall?
No. This page lists recall campaigns by make, model and model year only. Whether a specific vehicle is affected, and whether its repair has been done, depends on its VIN. Enter your 17-character VIN in the official lookup at nhtsa.gov/recalls.
Which parts of the 2019 Mercedes-Benz Sprinter 2500 are named in its recalls?
The component areas in NHTSA's data are: Electrical System (8 campaigns); Equipment (5 campaigns); Structure (4 campaigns); Steering (4 campaigns); Exterior Lighting (3 campaigns); Back Over Prevention (2 campaigns); Latches/Locks/Linkages (2 campaigns); Service Brakes, Hydraulic (2 campaigns); Engine And Engine Cooling (2 campaigns); Unknown Or Other (2 campaigns); Power Train (1 campaign); Fuel System, Gasoline (1 campaign); Service Brakes, Air (1 campaign); Tires (1 campaign); Fuel System, Diesel (1 campaign); Seats (1 campaign); Air Bags (1 campaign); Visibility (1 campaign).
Where does the information on this page come from?
From the public NHTSA recalls API (api.nhtsa.gov), which publishes the manufacturers' recall reports. Summary, consequence and remedy texts are shown exactly as NHTSA provides them; counts and groupings are calculated by this page and explained under Extended data.